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CSA Newsletter October 2014


1.    Directors’ Update

2.    Current Thinking

3.    CSA News

4.    Calendar of Events 2014

5.    Articles

•     Energetic Connection Alan Wilson

•     Because Of Our Quiet Ruth McCarthy

•     Fools Rush In Chris Gale

6.    CSA Community Events/Workshop

7.    Book Review


1. Directors’ Update

Welcome to the autumn term! We had hoped to be able to offer you our re-vamped newsletter but technical difficulties have meant we have to postpone that delight for the next one. However we hope that this will be an interesting and valuable read.

We are aware that this term is always full of enterprising conferences, meetings and developments within the coaching industry. CSA is busy too; we begin our ninth annual UK supervision programme in London, this very week. NINTH – how did that happen!!

We are delighted to have a full cohort of splendid executive coaches, leaders and business people who will become excellent supervisors. We’re also offering programmes in New York, Seattle, France and in Asia-Pacific over the next year.

2. New Venture

In addition to this busy time, CSA is extending its work and establishing a new branch of the organisation – CSA Leadership. Here is how Elaine Patterson, Director of CSA Leadership, describes what we are doing:

“At CSA we create the reflective space and the healthy relationships where leaders and people professionals are freed to have the courageous conversations in order inquire deeply into their personal and work challenges. Leaders and people professionals report the relief of having both the space and the opportunity to pause and make sense of events from which new perspectives, new meaning and new directions naturally emerge. Leaders report that they emerge re-engaged, re-energized and re-focused.

super-Vision enables leaders and their teams to helicopter above events to see the patterns, make meaning and define new directions from the constant churn of the present.

This is a super-Vision which frees leaders to come to know themselves, to know others and their world, to shine in their uniqueness, to inspire others to shine in theirs, to connect to their own wisdom, humanity, imagination and vulnerabilities. It enables leaders to create the relationships where courageous conversations are possible and to then build the commitment to get the job done, whilst also daring to create the future.

We focus on drawing out insights and wisdom, rather than pouring in new techniques (although we are always happy to share our references and writings).

We have developed a map called the “Living Fields of Leadership”™ to offer different lenses for this journey – a journey which supports leaders and people professionals develop the new abilities, skills and capacities. These make possible profound learning and transformation for each leader and for others.

Our purpose is to help leaders and their teams learn how to be all of who they are when they lead in order to release energy, creativity and possibility for personal fulfilment and business success. We want to put the spotlight on how transforming self can empower and transform others to think, talk and relate differently in search of shared purpose and elegant action.”

We are not surprised that supervision has found its way into professional and business conversations at all levels. It offers space and time to think. The potency of the supervision dialogue is a rare experience for busy professionals and so we are glad to extend our work via CSA Leadership.

See the CSA website for much more on this new venture.

Edna Murdoch and Miriam Orriss Directors, CSA October 2014

3. CSA News

Europe & North America

Geneva: A one day conference and workshop on Coaching Supervision was organized by ICF Suisse Romande in Nyon, near Geneva (October 2013).
Gilles Roy (CSA Programme Leader, France) and Sylvie Shoen-Schlumberger (CSA graduate supervisor from Belgium) were invited to present the CSA approach of coaching supervision to a group of 30 experienced coaches and received a warm welcome.

Paris: A French group of coaching supervisors with an international scope has created PSF, (Professional Supervisors Federation), gathering together several Supervision Training Leaders from different French Training Institutes, including Gilles Roy and CSA.

Formation Evolution et Synergie, 3 Avenue de la Synagogue 84000 Avignon
Tél person 06 13 09 19 21 Tél pro 04 90 16 04 16 et

USA & Canada

The new growth in supervision across North America continues following CSA USA’s excellent training programme by Sam and Lynne, with new members joining from Canada & USA including CSA graduates Lily Seto in Canada and, in the US, Gloria Bader and Damian Goldvarg (Global Board Chair, ICF).

News from ICF regarding Supervision

Great news as the ICF continues to get behind supervision as an important part of CPD for coaches. For the first time, coaches can now use supervision in the renewal of their ICF Credential.

For 2014 credential renewals, individuals may use any form of supervision (paid/unpaid, group/individual) except peer supervision on an hour for hour basis for CCE units.  Renewal applicants will be asked to document the name/s of their Coaching Supervisors, contact email, date range, and total hours of Supervision.

ICF defines Coaching Supervision as follows:

“Coaching Supervision is the interaction that occurs when a coach periodically brings his or her coaching work experiences to a coaching supervisor in order to engage in reflective dialogue and collaborative learning for the development and benefit of the coach and his or her clients.”

Coaching Supervision is distinct from Mentor Coaching for Credentialing. Mentor Coaching focuses on the development of coaching skills mainly in the context of initial development. Coaching Supervision offers the coach a richer and broader opportunity for support and development. In Coaching Supervision, the coach is invited to focus much more on what is going on in their process and where the personal may be intruding on the professional.

For further information regarding Supervision and suggested qualifications for those serving as Coaching Supervisors, please refer to the on the ICF web site at the following link

 4. Calendar of Events 2015

A handy reminder about CSA’s supervision diploma for your diaries for the coming year:


Seattle, Washington program:

Module 1 – January 16, 17, 18

Module 2 – May 14, 15, 16

Module 3 – September 25, 26

New York City program:

Module 1 – January 8, 9, 10

Module 2 – May 7, 8, 9

Module 3 – September 18, 19

For More Information and to Apply, please email: or call: (425) 787-0846


Module 1:  February 4-6th

Module 2:  August 4-7

Cost:   $8,200.00 SGD

15% Early Bird Discount if booked before 1st December 2014

For More Information and to Apply, please email: Programme Leader: Leanne Lowish –



Module 1: January 28-30

Module 2: July 28-31

Cost: $6,750.00 (AUD).

15% Early Bird Discount if booked before 1st December 2014

For More Information and to Apply, please email: Programme Leader: Leanne Lowish –



Module 1: January 30th – February 1st

Module 2: June 6th – 7th

Module 3: October 31st – November 1st

This distinguished programme will be conducted in Avignon, predominantly in French for the benefit of the French-speaking people of Europe. Presentations made in English will be translated.

Prix: 4950
Nombre de participants: minimum 10 personnes, maximum 18 personnes

Contact gilles.roy2@orange.frFormation Evolution et Synergie, 3 Avenue de la Synagogue 84000 Avignon
él person 06 13 09 19 21 Tél pro 04 90 16 04 16 et



Module 1:  December 15-17 2014

Module 2:  August 18-21, 2015

Participants will be expected to engage in 8 hours of “supervision of their supervision” with a CSA approved supervisor via phone or Skype; this will cost £1,200 GBP and is payable directly to the supervisor.

Cost:  $49,500.00 HKD (Introductory Offer)

15% Early Bird Discount if booked by 1st December 2014

For More Information and to Apply, please email: Programme Leader: Leanne Lowish –


CSA CPD Workshops 2015

Dates and events to be confirmed so watch out for updates.

 5. Articles

Energetic Connection by Alan Wilson

How having an energetic connectionaffects parent-child relationships

I work as a family coach, and although I am not a counsellor, or a psychotherapist, over the last 11 years I have felt driven to unleash the potential in young people coming from dysfunctional families and have pioneered a number of personal development programmes within a project called Every Family Matters. This project currently runs the Parent Champion Programme which takes place in two Children’s Centres in Medway and involves a weekly social, information and learning experience, followed by two levels of training, one of which is accredited by the National Open College Network (NOCN) accredited and university evaluated. We have also developed an online community to provide sustainability.

The second programme, commencing in September 2013 at Stepping Stones School, is the Ethos of Empowerment programme. Here we are working with the teachers, support staff, pupils and parents.

Within this article I want to look specifically at what I would describe as ‘the magic of an energetic connection’ that is a common thread through all of our work.

Firstly let me explain what I mean by this: entering a room full of strangers, are there times when you feel either distinctly comfortable or uncomfortable, without knowing why? Or someone may say to you, ‘I was just thinking of that’, when you speak, or you may have said it yourself when they have voiced your unspoken thoughts? Or the phone rings and it is someone you have not seen, or heard from, for some time; but it is a person you have recently been thinking about? Or you can sense that there is someone behind you without hearing them approach?

I wanted a generic term for this type of ‘connection’, so described it as an ‘energetic connection’. It can also be described as sensory awareness, intuition, instinct, gut feeling, knowing, spiritual awareness and even love. Daniel Goleman explains this kind of interconnectedness with others, saying: ‘Neuroscience has discovered that our brain’s very design makes it sociable, inexorably drawn into an intimate brain-to-brain linkup whenever we engage with another person. That neural bridge lets us affect the brain – and so the body – of everyone we interact with, just as they do us1.’ This energetic connection can have profound implications for our personal relationships, especially within families. Within our work with families at Every Family Matters we have noticed that children are infinitely more sensitive than adults to these interactions. Read on ..

Because Of Our Quiet by Ruth McCarthy

This article was first published in The Listener a journal for coaches

Pick a song, a really easy song like ‘Happy Birthday to you’. Find a partner. Clap out the tune to your partner. Ask them what the song is. Clap it out again. Now can they guess?

Chances are very high (98%) that they won’t. In the world that most people live in most of the time, at work with our colleagues, at home with family and friends, this entertaining experiment is a powerful metaphor for all those listening / talking interactions that don’t work out well because we aren’t tuning in to each other, because we’re clapping when we could be humming and because we don’t listen long enough to identify the tune.

Listening to others while they talk is a perfectly ordinary daily activity that for most people passes under the radar. Why would anyone think about how they listen? The decision to focus on the activity of listening is something that those outside a growing circle of practitioners (including coaches, therapists and readers of The Listener) may well find a shade esoteric.

Starting from the perspective of examining listening as a discrete activity this article is going to offer a description of two possible “worlds” of listening and thinking, go on to explore the differences between them and then consider what might happen if we choose to move between them.

Two worlds of thinking

At the Association for Coaching Conference in London last September Nancy Kline of Time to Think gave a keynote address on the subject of “Listening to Inspire”, introducing a model of two worlds of thinking: the world of Independent Thinking and that of Exchange Thinking. Her suggestion was that the world of Exchange Thinking is the world that we live in, work in, do business and form relationships in, seek advancement and advice in – the logical, linear western world where listening is characterised by the wish to reply. What about the world of Independent Thinking? Read On……


Fools Rush In?  by Chris Gale

We never have time to do things properly,

but we always find time to do them again once theyve gone wrong.

Working in leadership development, I am continuously engaged with managers who appear to have absorbed a franticly hurried and solution-driven approach to every problem or challenge they encounter at work. It’s as if when confronted with a problem they must act, be seen to be acting, and above all act now. This is both understandable – given the organisational cultures in which many seek to survive and thrive – and appropriate in some cases, perhaps with relatively simple issues. It also ties in with widely held beliefs about what it means to lead – beliefs around expertise, action, knowing the answers, being decisive and so on.

I would like to illustrate with a few dramatic examples, how the opposite perspective makes a crucial contribution to effective leadership practice, a more thoughtful and nuanced approach to the challenges leaders face.

This is not about moving from ‘busy fool’ to inertia and prevarication, nor is it about endless committees and elaborate consultation processes. It’s about making mature and thoughtful choices, with colleagues, about how to approach difficult or complex situations, and the value of focused and appropriate deliberation in action.Read on ..


6. CSA Community

News & Events

Extracts from AOCS News Update September 2014 by Peter Welch

Have you sampled Virtual Ashridge yet? As an AOCS member you have access to one of the best online resources as part of your membership fee!

I just wanted to say what a tremendous benefit VA is to AOCS members. Such a rich resource, easy to navigate and I’m looking forward to spending more time on it. Thank you! Sara Hope

Organisational membership launched! Different sizes of organisations can join us to get more involved in supervision, and to have access to the growing resources there. Our first few organisations have joined – see Do promote this facility to your clients to, by sending them the link to the organisation joining page:

New tele-forums planned for your diary i

David Clutterbuck on 17th November from 18.00 GMT

Julie Hay – Supervision & Reflective Practice for Coaches on 8th December from 18.00 GMT

Click on our Events page to register and add the dates to your calendar:

Tele-forums will be recorded and saved in the Members Zone, in case you miss one or live in a different time zone.

Marketing your services

As an AOCS member, we want to remind you that you can promote your services and products on the website free of charge, by completing this template: marketing-service-or-product-template

Running a supervision group?

We are building up our supervision coverage across the UK by offering local supervision groups. If you would like to list your group (actual or virtual) on the group listing here: then please complete this template: specifying the area you are covering.

Preferential rate for CSA members: to join AOCS for only £75 in the first year, to market yourself on the worldwide supervision map, and receive the many benefits described, join online now at:

AOCS work in partnership with CSA to promote supervision. Come and visit our website.


New Coaching Supervision Group in London – closed group, 3 sessions

6.30 to 8.30pm Mondays 20 October, 10 November 2014, 8 December 2014 at           The School for Social Entrepreneurs (SSE), 139 Tooley St, London Bridge, London SE1 2HZ

Coaching supervision offers a wonderful space in which to reflect on our work – celebrating joys and successes; gaining deeper understanding of difficulties and blind spots; sharing learning; further developing ethical maturity… and much more.

Group supervision allows participants to benefit from each other’s knowledge, practice and learning, as well as, in this case, the experience of not just one, but two qualified supervisors – all at a significantly lower cost than 1-2-1 supervision.

The group will be limited to 6 people maximum to ensure depth and quality for all participants. We will ask participants to bring curiosity, open-mindedness and their creative and playful spirit; as well as a commitment to attend all 3 sessions in service of their own learning and that of others in the group.

As each person’s learning journey will be unique, we will create a confidential, reflective space that suits all coaches, whatever their level – from experienced executive coaches to coach supervisors to coaches just starting out in their careers.

We will co-facilitate each group, taking turns at leading and bringing out our different styles in service of the group. Our supervision will be based on familiar models as well as new approaches.

Dorothy Atcheson and Jo Birch – accredited supervisors and tutors with the respected Coaching Supervision Academy (CSA) – are offering this special 3-session group as a kind of ‘taster’ opportunity for coaches to reconnect with coaching supervision or, for those new to supervision, to come along for the first time to see what it’s all about.

Booking information:

Cost £80 per 2-hour session – £240 total per person, payable in advance.

To book, or for more information: email: or

Jo Birch Accredited Counsellor/psychotherapist & Supervisor Executive Coach & Accredited Coach Supervisor UK and International.

Mobile +44 7738 588 258   Skype jo-birch Linked In profile


7. Book Review

Jackie Arnold is a successful author and well known to CSA graduate. This is her latest book on Coaching Supervision and we thoroughly recommend this book to you.

Coaching Supervision at its B.E.S.T. contains clear strategies and real life case studies and can be used in all settings where there is a need for effective and efficient coaching supervision.

The specific clean questioning technique allows the supervisor to remove assumptions and have an insightful and eagle eyed view of the whole supervision spectrum.

The book follows closely the requirements for the Institute of Leadership and Management (ILM) Level 7 Masters level qualification in Coaching Supervision.

The key topics covered are:

•        The principles and practice of coaching supervision in organisations using clean language and clean space

•        Before undertaking supervision

•        The supervisee

•        Supervision methods during supervision

•        The internal versus external supervisor

•        Supervision

Don’t just take our word for it – these are extracts from some of the highly favourable reviews:

This book is an excellent guide to the field of 21st century supervision practice. She is superbly informed largely because of her long experience and the depth of her training.

She covers key supervision models and gives an excellent overview of working with Clean Language in supervision the first available text on how to use this model in supervision. 

The writers enthusiasm is contagious, the writing is clear and the chapters are full of examples, new insights and new tools for the reader. This is a rich and rewarding read.

Edna Murdoch, Director Coaching Supervision Academy

This book is a fantastic resource for supervisors wanting to expand their practice to include clean language questions and introduce metaphor landscapes to encourage deep reflection. It is also a fantastic resource for coaches wanting to think deeply about the kind of supervision they need for their own professional and personal development. It ensures that coaches are being held in the same exquisite, non-judgmental, rigorous attention that they wish offer to their clients

Caitlin Walker – Training Attention

Coaching Supervision at its BEST will be a very useful handbook for new, as well as experienced coaching supervisors. And what is really interesting and innovative about this book is how it applies Clean Language and other ‘clean’ approaches to coaching supervision. Coaches from all schools will benefit from their supervisors using the methods clearly explained in this informative book.

Penny Tompkins, co-author of Metaphors in Mind: Transformation through Symbolic Modelling

Jackie Arnold is a former board member of the UK ICF. She is also an associate coach/consultant for Notion & the Leadership Foundation for Higher Education, delivering executive coaching programmes and consulting on building a coaching culture. She uses Clean Language Methodology as a Coach Supervisor and is Ambassador for CSA and The Association Of Coaching Supervisors.

Coaching Supervision at its B.E.S.T ISBN: 9781845908621     £9.99


We have decided to have four newsletters per year and AnnA, our new editor, looks forward to receiving your articles, news and pictures. Please send copy in formatted word or pages docs as you wish them to appear, though we may have to edit for space or content. If you have pictures or line drawings in your article or notice then these must be also be sent as single separate attachments.

Please send material to by 1st December for our next issue.

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